🚀Getting Started - Counselees

👤 For Counselees

Udoka

Last Update a year ago

Is Udoka a hospital or clinic?

→ No, Udoka is a platform that connects you to verified, independent counselors — all online or in-person.


Who are the counselors on Udoka?

→ All professionals are licensed, accredited, and verified before joining the platform.


What kind of issues can I talk about?

→ Anything — from anxiety, depression, and stress to relationship struggles, burnout, and personal growth.


Is therapy confidential?

→ Yes. All communication on Udoka is private and encrypted. Your information is never shared without your consent.


Can I access the platform on my phone?

→ Yes! Udoka is mobile-friendly and easy to use from your phone or laptop — no app required. However, we are working on a mobile app for users who prefer a more customized mobile experience.


How do I know which counselor is right for me?

→ You’ll be matched based on your form, and you can choose who to work with by reviewing their profiles.


Can I chat with a counselor before booking?

→ Yes, once matched, you can securely chat with them before scheduling a session.


How long does it take to get matched with a counselor?

→ Usually within a few hours. You’ll get notifications when counselors respond.


I’m not sure I need therapy — can I still talk to someone?

→ Yes! Many people just need one conversation to feel better. You can start small — even with a single 30-minute session.


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