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💻 Platform & Tech

✅ Using Udoka

Udoka

Last Update a year ago

Do I need to install an app?

→ No app needed for now — everything works smoothly via our mobile-friendly website. We, however, plan to create an app for users who would prefer one, and we'll announce it when ready.


Can I message a counselor before committing?

→ Yes, after unlocking a request, you can securely message and learn more before booking a session. Either on the Udoka platform or the agreed-upon messaging platform.


Is there a dashboard for managing my sessions?

→ Yes! Both counselors and counselees get a personalized dashboard to manage sessions, messages, and activity.

Platform Features for Counselees

  • Personal Dashboard: View counselor matches, session schedules, and chat history in one place.

  • Secure Messaging: Chat with your counselor directly through the platform.

  • Notifications: Get real-time alerts for messages, upcoming sessions, and updates.

  • Flexible Scheduling: Book sessions at times that work best for you.

  • Mobile Friendly: Easily access your profile and sessions from any device.

Platform Features for Counselors
  • Dashboard: A streamlined tool to organize sessions, track progress, and chat with clients.

  • Secure Chat: Message clients easily from your dashboard.

  • Flexible Scheduling: Set your own hours and availability.

  • Secure Payment Options: Purchase credits with M-Pesa, Airtel Money, Visa, Mastercard, or PayPal.

  • Notifications: Stay updated with new matches and messages.

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